By default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
How do I activate my account?
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at email@example.com
How many free samples can I redeem?
>Due to the limited quantity, each member's account is only entitled to 1 unique free sample. You can check out up to 4 free samples in each checkout.
How can I track my orders & payment?
>After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from Singapore Post Limited.
How do you ship my orders?
>The flat-rate handling fee is S$5.99 and it is only applicable to normal samples. For free samples, they are fully paid for and there are no additional charges to deliver the free samples. Handling fee covers the delivery, material, labour and logistics cost to support the sampling service. You can redeem up to 4 different samples in each checkout and it is likely that you will find samples bundle with larger supply (up to 1-week supply) on Samplestore.com